Gabriellejuliette
Member
Agent Assist platforms handle data security through multiple layers of protection, including encryption, access control, and compliance with global data privacy standards like GDPR, HIPAA, or SOC 2. Sensitive customer information is encrypted both in transit and at rest, ensuring that data remains protected during every interaction. Role-based access ensures only authorized personnel can view specific data, while audit logs track all activity for accountability. Many solutions also offer on-premise deployment or private cloud options for added control. Businesses seeking a secure, enterprise-grade Agent Assist solution can consider our platform's data-first approach to customer engagement and compliance.